Privacy Policy

At Royal Ace Casino, we value your trust and respect your right to keep your personal information private. This online privacy statement ("Statement") explains how Royal Ace Casino collects, stores, uses, shares, and protects the data that you provide when using our services or accessing certain pages on our website.

Personal Information Collection

Royal Ace Casino may collect the following types of personal identifiable information:

• Name
• Email address
• Date of birth
• Home address
• Phone number
• Credit card details (for deposit purposes)

This information is collected for specific purposes such as, but not limited to: account management, bonus issuance, verification processes, and communication regarding promotions or tournaments.

Cookies

Our website uses cookies to monitor the performance of certain areas on our site. Cookies are small pieces of text sent from our website that collect data on user preferences, patterns, and interactions with specific elements like games, pages, and content. These details can be used for web improvement suggestions, personalization of future visits, or even advertising services offered by third-party providers.

Security Measures

We have taken appropriate technical, administrative, and physical measures to safeguard the confidentiality and security of all data we collect in accordance with international standards:

• Access control lists limit who has access to which databases.
• Regular backups ensure information is safe from loss due to hardware failure.
• We maintain up-to-date software versions for our systems.

Use of Collected Data

Your personal identifiable data might be shared or disclosed by Royal Ace Casino in the following circumstances, but only under conditions that strictly require compliance:

• To comply with legal requirements: regulatory agencies and law enforcement bodies may demand access to specific information.
• For marketing purposes: partners or external advertising firms assist us in promoting offers or services through various media channels.

Data Retention

We collect data for a maximum period of five years, after which it is erased from our systems except where compliance with existing regulations mandates retention beyond this timeframe.

External Disclosure and Third-Party Vendors

Your personal identifiable information may be shared among companies within the group operating Royal Ace Casino. Additionally, partners or suppliers we contract might access data necessary to deliver their respective services.